Michigan Telecommunications Act … Michigan Loses

I have been working on an article about the new Michigan Telecommunications Act. I was going to publish it toward the end of January, but Jeremy Ellwood’s recent letter to the editor changed my plans.

Telecommunications What Jeremy describes in his letter sounds like bad customer service. That certainly is possible … I’ve had experience with both AT&T and Verizon, as well as SBC and others. When you need help, you usually can’t get a real person. If you do get a real person, the person doesn’t speak your language. If you get a real person who speaks your language, then you are connected to the wrong department. Their service is absolutely unacceptable, but you as a consumer /have/ to accept it because in most cases you have nowhere else to turn for the products that the big guys provide.

[Read more…]

CompTIA A+ Prep – Operating Systems written test with answers

Student Name: _________________
Test 2
CIS 106
February 13, 2000

1. Create a text file using notepad or wordpad. Save the file in the root of your hard drive. Use your first name as the file name. (ie, ________.txt, fill in the blank with your first name). Close the file after it has been saved.

2. Create a batch file using notepad. The batch file should do the following things:
clear the screen
change your prompt so that it displays your first name
make a directory named subdir1 in the root directory
make a subdirectory named subdir2 in the subdir1 directory
move the text file you created in #1 from the root directory to subdir2
list the directory of subdir2

Save the batch file using your last name as the file name. (ie, ________.bat, fill in the blank with your last name). Save the file in the root directory of your hard drive.

From the dos prompt, run your batch file. Call me over so that I can give you credit for this.

[Read more…]

CompTIA A+ Test Prep – written test

CIS 106
February 28, 2000
Test 3

1. Create a batch file that will perform the following commands. Write the contents of the batch file in the space provided. You may use your computers for assistance with commands and to test the file, but it is not necessary to have me check the program on the PC. (20 points, 2 for each command. Extra Credit on this question is 5 points, 1 for each command.)

**Remember that if you do use the computer to test the file, you will need to create a text file named file1.txt in the root directory.

Suppress all characters, including this line, as the commands are executed
Change to the root directory
Change the prompt, so that it displays the path, your name, and the greater-than (>) sign
Create a directory named Subdir1 in the root directory
Change to the Subdir1 directory
Create a directory named Subdir2 in the Subdir1 directory
Change to the Subdir2 directory
Move a text file named file1.txt from the root directory to Subdir2
Display the contents (list the directory) of Subdir2
Display the following line: This is the end of my batch file
For an extra 5 points, include these functions at the end of the file:

Display the amount of installed and available memory
Display the current version of DOS
Set the last available drive as drive letter G
Specify the Temp file to be located at C:\Windows\Temp
Instruct DOS to search the following paths when executing a command;
C:\; C:\DOS; C:\Windows

[Read more…]

Novell Service and Support Test Prep – written exercise

CNE 256
January 16, 2000
Written Exercise Chapter 2

1. What is the RAM usage of INSTALL.NLM in NetWare 4.1? Use the Novell Support Connection CD to find the answer.
A. 800 Kb
B. 4 Mb
C. 600 Kb
D. 2 Mb
E. 700 Kb

2. How many floppy drives are supported by the adaptec AMM-1525M?
A. 8
B. none
C. 10
D. 6
E. 2
F. 4

[Read more…]

CompTIA A+ Test Prep – operating systems test

1. A single point of administration for resources (objects) in a Windows 2000 network.

2. A logical group of networked computers that share a common security and user account database.

3. Where the operating system files are located in a Windows NT/2000 environment.

4. The list of all computers and peripheral devices tested and approved by Microsoft.

5. The low-level portion of Windows NT written specifically for each CPU technology.

6. File system that allows security to be placed at the file and folder level.

[Read more…]