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Welcome Argus Readers“We will never have the prosperity we had in the 90’s. The people of Michigan just have to learn to live with less.â€
–Richard Ball, debate with Mike Powers, September 2004
Note: This is the third in a series on revitalizing Shiawassee County
Government Transformation — eGovernment And Modernization
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In order to accomplish the initiatives previously mentioned, Shiawassee County must invest in the technological modernization of the county government. Specifically, we must adopt eGovernment practices. This will prepare us to compete with other counties in attracting new business and young families. Furthermore, the processes involved in eGovernment can change the relationship between government and citizen by making it easier for people to interact with public agencies and representatives. It can also expedite government to government, government to business, and government to consumer transactions.5
Most counties in Michigan currently offer some electronic delivery of services but fall short of comprehensive eGovernment. Washtenaw County6 offers live webcasts of the Board of Commissioners meetings, and like Kent County7, offers visitors the ability to renew dog licenses, pay traffic fines, and file claims in small claims court. Midland County8 offers a monthly newsletter, and visitors to the Wayne County9 website can opt to receive emergency notifications from the county alert system. Visitors to any of the above sites can see the many possibilities for our own Shiawassee County10 site. It is long past time for the county to make the investment in Information Technology. Next Time: Government Transformation — Electoral And Political Reform 5. eGovernment enhances the effectiveness of government by delivering public services electronically. Delivery methods include website, fax, automated attendant, mobile phone, public access channel, and kiosk technologies. Not all services can be delivered electronically, and care must be taken that eGovernment practices do not further alienate certain segments of the population, such as those with remedial technology skills |
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